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Privacy Policies

Effective Date: May 8, 2025

At AIKES, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Shopify store ("Site").

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, shipping and billing address, email address, phone number, and payment details.
  • Device Information: IP address, browser type, time zone, and cookies to improve your browsing experience.
  • Order Information: Products purchased, order date, and customer support inquiries.
  • Usage Data: Pages visited, time spent on pages, and site interaction data.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Provide customer support
  • Send you order updates and promotional offers (if opted in)
  • Improve our products, services, and website performance
  • Prevent fraud and secure our platform

3. Sharing Your Personal Information

We do not sell your personal data. We may share your information with third parties to help us use your personal data as described above. For example:

  • Shopify – to power our online store
  • Payment providers – to process transactions securely
  • Shipping carriers – to deliver your orders
  • Marketing services – to send newsletters and promotions (only with consent)

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at: support@aikes.com.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience and gather information about traffic and interactions on our website. You can choose to disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page with an updated effective date.

8. Contact Us

For more information about our privacy practices or if you have questions, please contact us by email at: support@aikes.com.

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